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title, description
| title | description |
|---|---|
| Troubleshooting web clipper | Common issues with the web clipper and how to fix them. |
Troubleshooting web clipper
What to do if the web clipper doesn't connect?
There are a few things you can do try:
- Make sure you are logged in on the Notesnook web app
- Make sure you have the Notesnook web app opened in the background
- The web clipper doesn't yet support multiple browser windows so make sure there aren't any additional browser windows opened in the background.
- Try restarting the browser
"Could not establish connection. Receiving end does not exist."
Notesnook Web Clipper shows this error when it cannot clip a web page for various reasons. Usually you'll see this error on browser default pages like the new tab page, extensions page etc.
However, if you are seeing this on a website it is recommended that you trigger a page reload. This will reinitialize the web clipper & hopefully proceed.
What to do if a website appears broken in the web clip?
Since the Notesnook Web Clipper is still in alpha-beta stage, some rendering issues are expected in the web clips. If you notice any such problem, feel free to open a new issue on our GitHub Issue Tracker.